Exclusive Services

Streamline your property management operations and significantly elevate tenant satisfaction with Task Mate. We understand the constant demands on property managers, from urgent repairs to detailed lease agreements. Our dedicated offshore team is trained on the leading property management CRM systems used by Australian real estate agencies (such as PropertyMe, Console Cloud, and PropertyTree), ensuring seamless integration with your existing workflows.

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The jobs our team can handle for you are not limited to:

• Repair/Maintenance Jobs: Efficiently coordinating and tracking all property maintenance and repair requests.

• Arrears Management: Diligently following up on rent arrears, ensuring timely payments and minimising financial gaps.

• Agreement Preparation: Meticulously preparing and processing all landlord and tenant agreements.

• Answering Tenant and Landlord Queries: Providing prompt and professional responses to common inquiries via phone and email.

• Cleaning Up Inbox: Managing and organising emails, ensuring nothing is missed, and essential communications are prioritised.

• Updating CRM: Consistently updating client and property information within your CRM, maintaining accurate and current records.

​By offloading these essential functions to us, your property managers can focus on strategic growth, nurturing tenant relationships, and addressing on-site priorities, ensuring the smooth, efficient, and profitable management of your entire portfolio.

Empower your sales team to focus on what they do best: converting leads and closing deals. At Task Mate, we provide dedicated offshore sales support staff, highly trained to handle the essential, time-consuming tasks that often pull your agents away from revenue-generating activities. Our team seamlessly integrates with your existing workflows, utilising common CRM systems used by Australian agencies to ensure a smooth and efficient partnership.

• CRM Management: Meticulously updating and maintaining your client relationship management system with current contact details, communication logs, and lead statuses.

• Document Preparation: Drafting, formatting, and preparing crucial sales-related documents such as listing presentations, buyer guides, offers, and sales agreements.

• Follow-Ups: Implementing systematic follow-up sequences via email and phone to nurture leads, re-engage past clients, and ensure no opportunity is missed.

By entrusting these vital support functions to Task Mate, your sales agents gain invaluable time to focus purely on building relationships, showing properties, and negotiating sales. This not only boosts individual agent productivity but also drives overall agency growth and profitability.

Expand your market reach and consistently fill your pipeline with highly qualified prospects through Task Mate's specialised Cold Calling & Lead Qualification service. We understand that effective outreach is crucial for real estate growth, but the time and expertise required for successful cold calling can be a significant barrier for busy agents.

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Our dedicated offshore team comprises trained professionals skilled in the art of engaging potential clients. They act as a seamless extension of your agency, representing your brand with professionalism and persistence.

The jobs our Cold Calling & Lead Qualification team can handle for you are not limited to:

• Targeted Prospecting: Identifying and reaching out to potential sellers (e.g., expired listings, FSBOs, geographical farming areas, absentee owners) or buyers based on your specific criteria.

• Initial Outreach & Introduction: Making the crucial first contact with potential leads via phone, expertly introducing your agency and its value proposition.

• Lead Qualification & Nurturing: Conducting effective conversations to assess genuine interest, needs, and timelines, filtering out non-serious inquiries and nurturing promising leads.

• Appointment Setting: Directly booking qualified appointments for your agents with interested prospects, ensuring their calendars are filled with high-potential meetings.

• Database & CRM Updates: Meticulously logging all call outcomes, notes, and lead statuses directly into your preferred CRM, ensuring your data is always current and actionable.

• Objection Handling: Skillfully addressing common objections and concerns, maintaining a positive interaction, and moving the conversation forward.

By entrusting your cold calling efforts to Task Mate, your real estate agents gain invaluable time to focus on showing properties, negotiating offers, and nurturing client relationships. You'll receive a consistent stream of pre-qualified leads, significantly boosting your agency's efficiency and driving more listings and sales without the overhead of in-house prospecting.